Contact us
Share this page
Related downloads

Contact us

Important customer information

From the end of September 2017 we will no longer be in our ground floor offices in Macclesfield and we won’t have a walk-in reception.

How can we help?

Smell gas? Call TRANSCO's emergency number 0800 111 999.


Contact numbers

  • 24 hour urgent repairs / emergency support 0800 012 1311
  • Switchboard 01625 553 553
  • Text 80010 (start your message with the word TRUST followed by a space)
  • Press enquiries 01625 553 553 or (Subject: Press enquiry)

All calls will be recorded for staff training purposes.

If you or someone you know would like help translating any of our literature into another language, or would like our literature in Braille, large print or audio format, please get in touch.