Report ASB

We are committed to reducing anti-social behaviour, we are here to help.

We work closely with the Police, Social Services, Cheshire East and others to help detect and prevent crime and to protect children and vulnerable adults, and may discuss the matters disclosed to us, whilst acting in accordance with data protection legislation.

For more information on what ASB is, go to: What is ASB?

Customer responsibilities

Customers are expected to take responsibility for their own actions and those of their family members and visitors. This includes showing consideration for their neighbours and community, and respect other people’s rights and lifestyle.

We encourage customers, where appropriate, to discuss the incident with the person they consider to have caused the problem, to resolve the issue informally before it escalates.

Speaking to your neighbours face-to-face is probably the best way of helping them understand how the issues are impacting you. Although, there may be times when you feel more comfortable writing them a friendly note.

You may find it helpful to use our example of a friendly note to neighbour:

Where incidents cannot be resolved informally, we ask customers complete the form below, we will assess what actions to take, if any.

We will take any action deemed reasonable upon conclusion of our investigations, and in line with tenancy agreements, to help resolve these matters. 

Step 1 of 5
 

Report ASB

About the incident

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