Your tenancy
Tenancy Agreement (easy to read) and your Tenancy Policy
We believe that understanding your tenancy agreement shouldn’t require a law degree. That’s why we’ve created a version that’s written in plain English — no jargon, no confusion, just the facts you need to know.
Removing someone from a tenancy or adding a household member
Everything you need to know about removing a tenancy or adding a household member
Ending a tenancy
If you’re moving home or ending a tenancy you will need to give us four weeks’ notice in writing. Please get in touch if you need help with this.
Successions
We realise it may be a difficult time for you and your family, we will do our best to support you and your family through the succession process.
The Trust Tenant Charter – our promises to you
Our Tenant Charter makes it clear what you can expect from us and, in return, what we expect from you. We're in this together.
Find out your Tenancy Reference Number
Forgotten you Tenancy Reference Number? Don't worry, we can help with that. Fill in this short form and we'll be in touch.
How we can help
We have dedicated members of our Peaks & Plains team who can offer you support with your tenancy.
Update your information
We are asking all our customers to update the information we hold on them. The more we know about our customers the more we'll be able to support you and provide the very best services.
Tenancy fraud
Tenancy fraud is a criminal offence. Take a look at what tenancy fraud is, the signs to look out for and how you can confidentially report your concerns.
Tenancy Sustainment Team
Meet our Tenancy Sustainment Team