Your tenancy

The Trust Tenant Charter – our promises to you

Our Tenant Charter aims to make sure we are clear with you - our customers - about what you can expect from us as your landlord (our ‘offer’) and what we expect from you as our customer (our ‘ask’)

Here's the Trust Tenant Charter

Ending a tenancy

If you’re moving home or ending a tenancy you will need to give us four weeks’ notice in writing. Please get in touch if you need help with this.

Ending a tenancy


We realise it may be a difficult time for you and your family, we will do our best to support you and your family through the succession process.


Adding or removing someone to a tenancy

Everything you need to know about adding or removing a tenancy.

Adding or removing to a tenancy

Find out your Tenancy Reference Number

Forgotten you Tenancy Reference Number? Don't worry, we can help with that. Fill in this short form and we'll be in touch.

Go to the form

Tenancy policy

Our tenancy policy sets out the type of tenancy you can have when you become a tenant in one of our homes.

Find out more

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