Book and track your repair
Book and track your repairs the easy way on My Account.
Our Service Standard - Repairs and maintenance
Our Service Standard covers repairs and maintenance of your home. It makes it clear what our responsibilities are and what you can expect from us. Click on each page to find out more about our Repairs and Maintenance Service Standard.
These repairs need to be done to avoid serious danger to health and safety or extensive damage to buildings and property.
Outstanding and rechargeable repairs
Remember, you can check your outstanding repairs on My Account, log in today.
Find out what your responsibilities are when it comes to repairs.
Find out what our responsibilities are when it comes to repairs in your home.
Find out what's involved in your annual gas service, we will do our best to answer any questions you may have.