Annual Review 2020-21

Download our latest annual review, see how we have performed, how we have worked with tenants, tackled complaints and how we spend your rent.

In our latest review we:

  • Provide a summary of the year gone-by - and how we dealt with the COVID-19 pandemic
  • Update you on our performance for that year
  • Provide easy-to-read finance and performance info
  • Update you on our Foundations programme of work to improve our governance rating
  • Explain how we've worked with customers to steer our services
  • Focus on how we're responding to your comments and complaints
  • Showcase how we've played a part in the communities we serve
  • Show you the new homes we have started work on

Previous annual reviews

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