Leaseholder Handbook

This handbook is for all our customers who have a long leasehold property. It includes information on service charges, customer service, safety in your home, selling or letting, and sinking funds.

Read our Leaseholder Handbook

Leaseholder Customer Service Standards

These service standards outline how we will meet our responsibilities to leaseholders under the terms of their lease and to meet current legislation.

Read the Leaseholder Customer Service Standards

Ways to pay for leaseholders

If you are a leaseholder there are lots of ways that you can pay – choose whichever works for you.

Ways to pay for leaseholders

Updating your information

We are asking all our customers to update the information we hold on them. The more we know about our Leaseholders the more we'll be able to support you and provide the very best services.

Keep us up to date

Insurance for leaseholders

Find out what you need to consider as a leaseholder when it comes to buildings and contents insurance.

All about insurance for leaseholders

Past events

You will find updates and slides from the previous Leaseholder meetings and events.

Find out more

Register for our email newsletter and receive updates on news and events
Sign up today