Each year, we write a report about what we've spent the last year doing: how we've spent your rent, how we've invested in your homes, the homes we've built, the repairs we've completed and what our plans for the future are.
This season's newsletter is filled with top tips for dealing with the cold weather and staying well.
Our customer service line has been improved and will be live from the 8th December
It might be frosty outside, but we're planning for the warmer months and we want your feedback.
The way we deal with anti-social behavior is 'support' before 'enforcement' - that means we find ways to support you with a problem first, before considering any other action.
When a staff member at the Trust became concerned about one of our customers, we were able to provide key support in moving towards a resolution.
This autumn, we have a 'safety' special edition - asking real questions about how you're looking after yourself and where you live in the upcoming colder months. It's important information for you and your family, so tune on in.
During September and October we will clean the solar panels that we have on some of our homes. Here's everything you need to know.
