Latest news and events

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Your seasonal newsletter: summer 2023

08 May 2025

This is a 'Customer Voice' special edition, focused on all the ways you can and do get involved with improving your neighbourhoods. Check your emails or read your PlainSpeaking newsletter here.

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Become a Mystery Customer

08 May 2025

A mystery customer helps check that we are delivering our Customer Service Promises. Here’s the best bit: you can do this role from the comfort of your own home. All you have to do is give us a call.

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We want to level the playing field - but can you tell us how?

08 May 2025

The Trust is working on a new 'Equality, Diversity and Inclusion' (EDI) strategy, which is all about respecting and celebrating our differences - a core value for the Trust. Now we need opinions from our customers and our communities - that's you!

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