Cold and snow update

Here's how the snow might affect our services - and everything else you need to know about staying warm and safe through this cold snap.

There's lots of snow on our patch and it's getting quite cold.

Bad weather increases calls into our contact centre, so please:

  • Remember that if your problem can wait please call another day - when things have warmed up.
  • We will prioritise genuine emergencies
  • We may take a bit longer than usual to get to you. We do apologise.


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