Our policies
Our policies explain our approach to a range of topics, from health and safety and anti-social behaviour to compliance and complaints.
We are in the process of streamlining our policies - to make them easier to read, use and apply.
If you'd like a copy of a specific policy please contact us at trust@peaksplains.org.
- Aids and Adaptations Policy
- Anti-Social Behaviour Policy
- Attendance Policy
- Communal Areas Fire Safety Policy
- Compensation Policy
- Complaints Policy
- Vexatious Complaints Policy
- Debt Write Off Policy
- Domestic Abuse Policy
- Empty Property Management Policy
- Equality and Diversity Policy
- Estate Management Policy
- Former Tenant Debt Policy
- Gas Safety and Solid Fuel Policy
- Health & Safety Policy
- Involved Customers Expenses Policy
- Leaseholder Policy
- Local Lettings Policy
- Rent Collection and Arrears Management Policy
- Rent Setting and Service Charges Policy
- Repairs, Maintenance & Improvements Policy
- Resident Involvement Policy
- Risk Management Policy
- Safeguarding Policy
- Tenancy Management Policy
- Whistleblowing Policy
We're sharing our new Health & Safety Policy to show the level of commitment from us to our customers.
Read more about the importance of this policy.
