
Read our Equality, Diversity & Inclusion Strategy
We want to understand and value the diversity of our customers, communities and staff. We also want to provide them with services that respect and value this diversity. So we wrote a strategy. Here's is how we will bring it to life.
Our vision
As a landlord
We want to understand and value the diversity of our customers, communities and staff.
We want to provide you with services that are fair and flexible and which recognise and respect this diversity.
As an employer
We want to promote inclusion, embrace diversity and create an atmosphere in which our staff can thrive.
We want to attract great new talent to the Trust – a place where everyone feels that they belong.
What do we mean by equality, diversity and inclusion (EDI)?
Equality – making sure that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics.
Diversity – considering the differences between people and groups of people and valuing those differences.
Inclusion – embracing all people no matter what their individual characteristics or needs and making sure that everyone feels:
Respected
Valued
Heard
Principles
We will consider fairness and accessibility in all we do – from our services to how we recruit and treat staff.
We will consider equality, diversity and inclusion whenever we start a project or write a policy.
We will be smart with our data so that we do and decide take account of everyone’s needs.
We will respect and listen to individuals’ needs and points of view.
We will do all we can to make our staff and our Board aware of EDI.
We will listen and learn from our mistakes so that we can improve.
We will not stand for discrimination and hate.
We will encourage a positive, open & inclusive culture.
We will promote why all this matters to us and what we have done to prove that.
We will work with partners – to understand what our communities need and to understand how others see us.
Our leaders will reflect and promote our commitment to equality, diversity & inclusion.
Our six big themes
The aims of our strategy relate to six themes.
We will agree action plans to help us to achieve these aims over the coming years.
Our first action plan will say what we intend to do in the first year. After that, we will see how we have done and set a longer-term strategy and action plan.
The EDI Strategy was approved by the Board in March 2022 together with a one year action plan. An update on the action plan was provided at the Board in December 2022 and a request to extend the one year strategy was agreed by the Board in March 2023.
Read our Equality, Diversity & Inclusion Strategy
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