Struggling with your heating system? Take a look at these user guides.
What type of heating system do we have at Huntersgate?
Your home has a 'District Air Source Heat Pump System', which supplies all the underfloor heating and some of the hot water for each flat.
How does it work?
The district system includes pipes that run in a loop from the communal air source heat pumps, which are located in the green fenced compound. These pipes then run under the plant room at Honford Hall, the 3 residential blocks, and then back to the units in the green fenced compound. Each flat also has its own separate network of pipes that run around the property.
Heat from the district system enters each flat via a HIU (Heat Interface Unit). You can find this in the small cupboard inside your flat.
The district system works best when the water stays at a steady temperature.
If your heating only comes on in short bursts, your water will be much cooler because it needs to re-enter the main system loop. This drops the overall temperature. So, your heat pumps have to work harder and use more electricity to get the water back up to the right temperature.
Inside your home, this system can't provide heating and hot water at the same time.
If you've set the heating and hot water to turn on at the same time, the system always prioritises hot water – and this means that you may feel like your heating isn’t working.
Need more detail on how to get the best out of your system? Read the attachments below.
Got a question?
Call the Trust on 0800 012 1311 or email trust@peaksplains.org.