Since the outbreak of COVID-19, we have continued to provide emergency repairs, do outside work and essential repairs. But we haven’t been able to get into some of your homes to complete routine work because of the importance of keeping you and all our staff safe.
I want to reassure you that the team at the Trust has a plan to return to normal as soon as the virus allows us. There is nothing we would like more.
There are signs that restrictions are lifting, so it’s a great time for us to introduce our Trust Tenant Charter. It encourages us all to take a fresh look at the commitments we have made to each other and the responsibilities that we have as your landlord.
I hope you find it useful. In the meantime, stay safe – after all, we are in this together.
Your copy of PlainSpeaking will be landing on your doorstep any day now.
We've also made it available to read online.