All about Universal Credit

Universal Credit is a payment to help with your living costs.

You might be eligible for Universal Credit if you’re on a low income, out of work or you cannot work. It's paid monthly.

Visit the government website

The government website has easy-to-read information with everything you need to know about Universal Credit - including how to apply.

Need support making a claim?

Citizens Advice will walk you through your claim and make sure you're eligible for Universal Credit before you apply.


Not a fan of computers?

You can apply for Universal Credit over the phone if you struggle with using computers. Before you call, make sure that you have all of the following information ready:

  • bank details
  • National Insurance number
  • address
  • phone number and email address (if you have one)

Call 0800 328 5644, Monday - Friday 8am - 6pm.

Useful links

Share this content