At this level, you can influence and have your say on the service we provide and you'll only need to dedicate around 2 hours every 3 months.

Here are some ways to get involved as a Collaborator

Alongside the Challenge Group, the Scrutiny Panel will scrutinise one of the Trust's service areas with the view to make recommendations for improvement. This helps us to shape and improve our services so we can offer the best services to our customers.

Members of the Panel will speak to our teams and customers by attending focus groups, carrying out surveys, and going out and about to visit our homes and other housing associations to see how they do things too.

All of this work and scrutiny will be presented to our Board with recommendations on how to improve our services.

Here are some examples of past topics that the panel have scrutinised:

  • Communications
  • Mutual exchanges

How often our Scrutiny Panels?

We will hold two Scrutiny Panels a year.
You'll be expected to spend two full days completing Scrutiny activities.

You do not have to attend both the panels - you can attend one a year if you wish.

A dedicated resident group for our Leasehold customers to discuss services that affect them. 

How often does the Leaseholder Forum meet?

The group meets every three months for 1-2 hours.

The groups are open to anyone living within the areas they cover.

The meetings will focus on services and community issues relevant to your specific area. It is also a great way to build a great community spirit. 

If you'd like to create a group for your patch then get in touch by emailing 


Let us know how you'd like to get involved

Other ways to get involved

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