How to get involved

Have your say on our services and influence decision-making across the Trust. There are lots of different ways to get involved - we're making it easier for you to tell us how we are doing and how we can improve.

What's in it for you?

  • Play a key part in improving and shaping our services and value for money

  • Have your say on key areas of the business such as repairs, grounds maintenance and anti-social behaviour 

  • Making sure you get the service and standards you pay for

  • See how your feedback and input improve our services for you and other customers

  • A chance to gain new skills and access free training opportunities 

  • Influence changes in policies and procedures at the Trust

Ways to get involved

We’re always looking for customers to get involved with us. Whether you’d like to get involved once or get involved on an ongoing basis, come to meetings or have your say from home - we’ve got an involvement method that suits you. 

Collaborators

At this level, you can influence and have your say on the service we provide and you'll only need to dedicate around 1-2 hours every 3 months.

Commentators

Get involved from the comfort of your own home or come along to meetings that interest you most. At this level, you can dedicate as much or as little of your time as you'd like.

Sign up for your free TPAS membership

The Trust is now a member of Tpas, which means our customers can access their 'Members Only' services completely free.

Who are Tpas?

Tpas (Tenancy Engagement Expert) are the country's leading national tenant involvement organistation.

They are an organisation dedicated to improving tenant engagement standards across the country. They promote, support and champion tenant involvement and empowerment in social housing across England.

Included in the membership:

  • Access to training
  • Unlimited attendance at free regional events
  • Magazines
  • Briefings as well as a telephone and information service.

Make the best possible use of membership benefits today. Sign up here. 

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