Satellite and digital TV

Need to install an aerial or satellite? Here's what you need to do.

Applying for a TV / internet installation or upgrade

There are four stages to your application. 


If you require a dish that is larger than 70cm (to receive programmes in other languages), you must first get planning permission. Your satellite or aerial must then be positioned in a way that minimises its visual impact and it must be removed when you no longer need it.

Similarly,  we cannot give permission to install a satellite dish if:

  • Your property is rendered (i.e. your brickwork is not exposed or is covered)

  • Your property is part of a new development (within 12 months of being built)

Complete the form at the bottom of this page and attach both a Site Specific Risk Assessment and a Method Statement. Your installer (eg Virgin Media, Sky) should give these to you.

Our Fire Safety Compliance Surveyor will have a look at your application within ten working days. We'll then let you know the outcome of your application. If you didn't give us the right information, we'll also let you know what additional details we need.

If we approve your application, we'll let you know via email. This means that you need to arrange an appointment with your installer. 

You need to tell us the date that your satellite is being installed. You also need to tell us what your installer will need to complete the job (eg access to your home, garden, or communal area) - email with these details. 

Our Fire Safety Compliance Surveyor will give you a Timed Works Permit. This gives your installer permission to be at your home, installing the satellite or aerial.  It is only valid for the date that you tell us the installer is visiting.

We will also provide access into the areas that the installer will need to visit. You are responsible for passing the permit and access details to your installer. 

Please note:
• The Trust can't commit to approving access requests for installers that have not been received before the installer arrives at your home
• If the date that your installer is visiting changes, you need to let us know and request a new Timed Works Permit
• The Trust will carry out spot checks of works taking place at your home
• The Trust will refuse installers access to your home if they fail to work to necessary fire safety standards

You are responsible for maintaining any digital equipment installed during your tenancy.

Any damage caused during the setup/ installation of a satellite or TV aerial is your responsibility, so may result in a chargeable repair.

Contact us

Virgin Media/ Sky etc

Where is the satellite or aerial going to be? Where is the drilling going to be? What materials are going to be used? Let us know specifically what and where installation needs to happen.

Attach a Site Specific Risk Assessment and Method Statement from your installer (eg Sky), which includes details of the specification of any materials for the proposed works.

If your Method Statement and Site Specific Risk Assessment are separate files, attach the second file here.

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