Paying my rent

We want to make it as easy as possible for you to pay your rent and service charges making it one less thing on your to-do list.

Rent is due each week and is charged to your account on a Monday.

You can choose to pay your rent weekly, fortnightly, four weekly or monthly, but in all cases you will need to pay in advance.

As a customer it is your responsibility to ensure your rent gets paid on time.
To find out about other methods of payment go to: Ways to pay my rent

There are 48 weeks throughout the year when rent is due, with two non-rent weeks in March/April and two during December. Although, if you are in arrears then you should continue to pay during these non-rent weeks in order to catch up.

Why do I need to pay rent?

Your rent is important. Without it, we couldn’t provide our services to you. For example, it pays for repairs, improvements to your home, estates and the staff who deliver this service to you.

We understand people fall on tough times from time to time and struggle paying rent and other bills. For example, you may have lost your job, or be going back to work after being on benefits, whatever the reason we want to help. So, contact us today and we can talk through your options.

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Use our 24/7 online service to pay your rent whenever and wherever suits you.

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