Paying my rent
We want to make it as easy as possible for you to pay your rent and service charges. Let's make it one less thing on your to-do list.
Rent is due each week and is charged to your account on a Monday.
You can choose to pay your rent weekly, fortnightly, four weekly or monthly, but in all cases you will need to pay in advance.
As a customer it is your responsibility to ensure your rent gets paid on time. To find out about other methods of payment go to: Ways to pay my rent.
Paying your rent monthly
If you pay your rent monthly, you still need to pay the same amount each month – even if there are non-charging weeks. This is because the Trust calculates your total annual rent (including non-charging weeks) and divides this by 12 months* so that you make a regular monthly payment.
For example, if you decide to pay your rent monthly at the start of the year, we calculate this:
Rent at £110.00 per week X 48 chargeable weeks = £5,280
This means that £440 is payable in advance each month. So, you pay the same amount each month because non-charging weeks are included in how we calculate your rent payments.
*The months that we divide your rent by depends on how many months are left in the year when you decide to pay monthly. If you have any questions about this process, get in touch with us via email@example.com.
Rent Calendar 2021 - 2022
The non-charging weeks from March 2021 to March 2022 are as follows:
- 29 March 2021
- 05 April 2021
- 20 December 2021
- 27 December 2021
- 28 March 2022
If you pay your rent monthly, this does not mean that you can pay less rent at Christmas or Easter.
Why do I need to pay rent?
Your rent is important. Without it, we couldn’t provide our services to you. For example, it pays for repairs, improvements to your home, estates and the staff who deliver this service to you.
We understand people fall on tough times from time to time and struggle paying rent and other bills. For example, you may have lost your job, or be going back to work after being on benefits, whatever the reason we want to help. So, contact us today and we can talk through your options.
Log in to My Account today
Use our 24/7 online service to pay your rent whenever and wherever suits you.