Free debt advice from our partners

We work with a range of organisations up and down the country to help you maintain your tenancy. If you're struggling with debt, don't worry - there are plenty of trained professionals who can help you for free.

Last updated 26 September 2022


We're here for you - even if that just means signposting you towards the places that are trained to help, like the organisations below.


David Squires , Customer Experience Manager


Debt Advice Foundation

A specialist debt charity offering free advice on any form of debt. If you need to talk to someone in confidence about your options, there’s no need to wait or book an appointment.

  • Call 0800 043 40 50, Monday to Friday 8am to 6pm

Cheshire East Council Money Advice - Money Matters

Money Matters offers information and advice for customers whose debts are restricting them access to housing or threatening their current housing situation.

  • Call 0300 1235017 (option 2), Monday to Friday 9am - 5pm

Citizens Advice

Citizens Advice Cheshire North provide free, impartial, independent and confidential advice on most issues from employment, benefits, housing and to debt.

  • Call 01625 426303 for the Macclesfield branch or 0800 144 8848 for the national advice line

National Debtline

National Debtline is a charity that gives free and independent debt advice over the phone and online. You can also use their Digital Advice Tool to get instant, tailored advice.

  • Call on 0808 808 4000, Monday to Friday from 9am to 9pm and Saturday 9.30am - 1pm

Money Helper (Money Advice Service)

Money Helper helps you make the most of your money with free and impartial advice - they also have a useful budgeting planner to help you see what you're spending money on.You can contact them via Whatsapp, live chat or via phone.

Money Advice Trust

The Money Advice Trust is a national charity that helps individuals, small businesses and the self-employed with free debt advice and managing money with confidence.​

  • 020 7489 7796

Step Change

Step Change provide free debt advice online for as long as you need it.

  • ​Online debt advice 24/7
  • 0800 138 1111, Monday to Friday 8am to 8pm and Saturday 8am to 4pm

Christians Against Poverty UK

CAP UK offer free help for getting out of debt, budgeting, making your money go further and help finding a job. You don't have to be a Christian to use their services.

Lifeline Debt Advice

Lifeline Debt Advice are a free and confidential service for if you have money worries or debt issues, based in Sandbach. They aim to help you manage your personal financial situations.

  • 01270 750358


Shelter are a charity that provide emergency grands and money advice alongside help with energy bills and council tax.

  • Call their emergency helpline 03301 755 121, Monday to Friday 9am - 5pm

Stop Loan Sharks

Stop Loan Sharks offer practical and emotional support to investigate and prosecute loan sharks (illegal money lenders).

  • Call 0300 555 2222, available 24/7
  • Access live chat on their website

Talk About Debt

From gambling debt to utility bills, Talk About Debt will let you talk to an expert you can help you improve your finances.

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