Good news - our repairs services is back on track

Like we promised, we're returning to a normal repairs service on Monday 17 January. Here's how you can get in touch.

Last month, we made the difficult decision to only book emergency or urgent repairs

We promised that we would review the situation and update you on Monday 17 January - and here's the good news. Our repairs service will be returning to business as usual. 

Key points


  1. Our repairs service is back to business as usual.
  2. Our phone lines will be very busy on Monday 17 January. If you can wait, or contact us another way, please do that. 
  3. There may still be short delays, if some of our staff need to self-isolate.
  4. There is a high demand for electrical repairs at the moment. You may need to wait longer for these. 

Get in touch

You can get in touch with us in all the usual ways. 

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