Enter our prize draw – and help shape our services too

We set targets for all sorts of things, to check that we are doing a good job. Now, it's your turn to have your say on these goals.

About the questionnaire


  • You have until the 25 January to complete it.
  • It will take around 5 mins and there are no trick questions!
  • We’ll share the results with senior managers and make sure your voice is heard.
  • You’ll be entered into a prize draw to win one of three Love2Shop vouchers (1st prize £100 and 2 x £50 vouchers for the runners up).

Start the questionnaire

This is more than a fun prize draw. The results from this survey will be read by our Board and all managers and will shape how we measure how we are doing.


Rachel Marsland, Customer Voice Manager

Our targets


We set targets for all sorts of things, to check that we're doing a good job.

Here are just a few.

  • How quickly we tackle emergencies.
  • How many completed gas safety checks we do each year.
  • How happy are people with our service.

But we’d like to hear what you think we should be measuring.

Fill in our questionnaire and tell us whether our targets are too high, too low or just right.


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