Each year, we produce an Annual Review which looks back over the last 12 months. In our latest review we:
- Provide a summary of the year gone-by - what's changed and what's stayed the same
- Introduce our new Chair and Exec Team
- Provide easy-to-read finance and performance info
- Talk frankly about our regrading, the reasons for it and what we're doing to put things right
- Summarise our last customer survey and highlight what you told us we need to do better
- Explain how we've worked with customers to steer our services
- Focus on how we're planning for the long-term when it comes to homes we manage
- Showcase how we've played a part in the communities we serve
- Look back at the new homes we've built and our home-building hopes for the future
Read the full review here
If you would like a printed copy of our latest report please get in touch with the communications team.
