Advice for customers

Get quick answers to all the most common questions from rent queries and repairs to house swaps and home improvements.

What is TrustLink? Back

TrustLink is an award-winning service that provides independant/assisted living solutions for anyone who wants to remain in their own home.

Unlike many other very popular care packages, TrustLink offers amore enhanced service to suit all budgets and arrange of needs.

These include a 24/7 emergency response, a fall lifting service and falls prevention advice. Our award-winning staff are first-aid trained and work throughout Cheshire East.

We partner with a range of other professionals to provide a first- class service to our customers across the region. These include the North West Ambulance Service and professional agencies, such as rapid access therapists and outreach pharmacies.

We also have specialist experience of working with customers living in their own homes with dementia, supported by a range of technological soloutions to make sure they stay safe in their own home for longer.

You don't need to be a Peaks & Plains customer to benefit from our TrustLink services.

Our team and the work they do have received the following awards and acreditations for the quality of their service.

  • ISO 9001:2008 for Quality Management
  • Telecare Services Association's Code of Practice-Platinum Status
  • Telehealth Service Code of Practice for Europe
  • Investors in People

We'd love the opportunity to give you a bit more tailored advice. Please complete the form so we can better understand your precise needs.

Complete the form below and one of our team will contact you.

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