Let us know about your repair

At the moment we are only allowed to do emergency repairs and our safety checks. But we want you to tell us if you have a routine repair so we can start to plan for when the lockdown is eased.

Without a crystal ball, we can’t say when we will be able to do your everyday repairs again, but we want to start planning for them right now.

  • If you have a routine repair that you need us to fix get in touch by completing the form at the bottom of this page.
    But if you have an emergency repair please call us straight away on 0800 012 1311. Find out what we consider an emergency repair here.
  • We will put it into our plan and consider all the things we need to sort it out (eg materials, skills).
  • When the lockdown is lifted, and we are allowed to do routine repairs again, we’ll be able to crack on with your job as soon as possible. 
  • We will text you when your appointment is booked in. We can't say when this will be yet but don't worry, you don't need to call us as well - we will sort it.  

Please note that this form is only for repairs and not for any other requests such as landscaping, ASB issues, or improvement requests. You can contact us here for those. 

This forward planning will help us to try to source the materials we need, put the more urgent jobs at the top of the list, and get back to normal as soon as we can. We can only do that with your help.

So thank you.

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