Let us know about your repair
Have a repair that needs to be fixed? Get in touch by completing the form at the bottom of this page.
If you have an emergency repair, please call us straight away on 0800 012 1311. Don't tell us about emergencies on this form - our response time can be up to 5 working days.
Find out what we consider an emergency repair here.
We will text you your appointment within 5 days. Unless your repair becomes urgent within that time, don't call us to chase your repair - it's all in hand.
If there are any dates or times that you know you can't do, please let us know when you submit the form below. If your appointment isn't suitable, let us know as soon as possible and we can rearrange it for you.
This form is only for repairs and not for any other requests such as landscaping, ASB issues, or improvement requests. You can contact us here for those.