Trust documents

This is where you will find our Annual Review, Value for Money Statement and minutes of our key governance meetings.

Trust documents

The documents on this page are about what we've achieved and how we run the Trust.

We are in the process of streamlining our policies - to make them easier to read, use and apply.

If you'd like a copy of a specific policy please contact us at

  • Aids and Adaptations Policy
  • Anti Social Behaviour Policy
  • Attendance Policy
  • Compensation Policy
  • Complaints, Comments and Compliments Policy
  • Vexatious Complaints Policy
  • Debt Write Off Policy
  • Domestic Abuse Policy
  • Empty Property Management Policy
  • Equality and Diversity Policy
  • Estate Management Policy
  • Former Tenant Arrears Policy
  • Gas Safety and Solid Fuel Policy
  • Health and Safety Policy Statement
  • Involved Customers Expenses Policy
  • Leaseholder Policy
  • Local Lettings Policy
  • Rent Collection and Arrears Management Policy
  • Rent Setting and Service Charges Policy
  • Repairs, Maintenance & Improvements Policy
  • Resident Involvement Policy
  • Risk Management Policy
  • Safeguarding Policy
  • Tenancy Management Policy
  • Whistleblowing Policy

Find out more

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