Trust documents

This is where you will find our Policies, our Annual Review, Value for Money Statement and minutes of our key governance meetings.

Trust documents

The documents on this page are about what we've achieved and how we run the Trust.

In our latest review we:

  • Provide a summary of the year gone-by - what's changed and what's stayed the same
  • Introduce our new Chair and Exec Team
  • Provide easy-to-read finance and performance info
  • Talk frankly about our regrading, the reasons for it and what we're doing to put things right
  • Summarise our last customer survey and highlight what you told us we need to do better
  • Explain how we've worked with customers to steer our services
  • Focus on how we're planning for the long-term when it comes to homes we manage
  • Showcase how we've played a part in the communities we serve
  • Look back at the new homes we've built and our home-building hopes for the future

We are in the process of streamlining our policies - to make them easier to read, use and apply.

If you'd like a copy of a specific policy please contact us at

We're sharing our new Health & Safety Policy to show the level of commitment from us to our customers.

Read more about the importance of this policy. 

Rows of colourful hard hats

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