Advice for customers

Get quick answers to all the most common questions from rent queries and repairs to house swaps and home improvements.

Property improvements Back

​We are very proud of the quality of homes we offer. In addition to our repairs service and safety checks, we undertake an ongoing programme of home improvements. This is to make sure our homes are safe, dry, warm and maintained in the best possible condition.

We do use specialist contractors but most of our improvements are now carried out by our dedicated team and we offer a range of planned or needs-based home improvements:

Internal works

  • New kitchens
  • New bathrooms
  • New heating systems or boilers
  • New wiring systems and consumer units
  • Internal adaptations for residents with disabilities (Subject to an independent Occupational Therapist referral)

External works

  • Roofing (including associated work to chimneys and gutters etc)
  • Pointing and render repairs to walls
  • Windows and doors
  • Environmental works External adaptations for residents with disabilities (Subject to an independent Occupational Therapist referral)

Email us if you want to know more about improvements planned for your home.

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Email: trust@peaksplains.org