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Peaks & Plains Housing Trust
0800 012 1311

A Hate Incident / Crime is any occurrence or crime where the perpetrator’s prejudice against an identifiable group of people is a factor in determining who is victimised (Cheshire Constabulary Guidelines).

Hate crimes can be any occurrence that is perceived to be motivated by “hate”. This perception can be anybody’s not just the victim e.g. the call handler, the police officer, a friend of the victim, a relative etc. For example, on the basis of:

Race, colour, ethnic origin, nationality or national origin
Religion (or lack of)
Gender or gender identity
Sexual orientation
Disability
Age


For a hate motivated incident to be classed as a hate crime it must be one of the following types of incident:

Assault
Criminal Damage
Public Order Offence
Harassment

All hate crime incidents will be treated seriously and recorded by the member of staff who the victim has spoken to. We will record and report incidents from any person.

We offer additional support, for example:

· Emergency temporary re-housing for victims and their families where necessary

· Permanent re-housing of victims and families where necessary and possible

· Arrange additional security measures to the victim’s home as necessary

· Remove racist graffiti within 8 hours and carry out repairs as an emergency

· Out of hours support


The Trust serves as a third party hate crime reporting service in partnership with Cheshire Police. If you are experiencing hate incidents or you have witnessed an incident you think is motivated by hate you can contact us 24 HOURS A DAY on 0800 012 1311 (it may be cheaper to call 0330 440 9707 from a mobile) or contact Victim Support on 0845 30 30 900 to speak to a trained volunteer and receive specialist advice.

You can also contact us by email, asbprevention@peaksplains.org or complete a leaflet available in our reception, but if you feel you are in any kind of danger call the police on 999.

These other documents have been added for your information: